How to Start eCommerce Business in India


Ecommerce business transacts products, services, and money over the Internet, ranging in size and variety from retail beasts like Amazon to small-scale art platforms like Etsy.

India’s Ecommerce Industry is about to enter the next phase. The time is now for you to get into the Ecommerce industry of total gain. This guide will show you how to set up an Ecommerce business in India in 2021.

6 Step How to Start eCommerce Business

Choose the suitable model and business plan.

The first step in any Ecommerce venture is research. You would like to research the various food options and topics in the ecommerce sector you are interested in before making any decisions about your business.

It would help if you thought about what your ecommerce business will deliver. Do you intend to sell goods or services? Do they have to be physical or digital? From where are these goods going? This will help you decide what type of business you want to run. Are you going to offer single items or bundles?

There are two types of business models you can choose from. You can choose between a single seller or multi-seller ecommerce store.

Single-vendor marketplace: This business model only involves two companies. It is a single vendor that sells its product directly to consumers. It is easier to track transactions between these two companies. If only one supplier is paid, operating costs are lower, and inventory can be managed more efficiently.

Multi-vendor marketplace This model allows multiple vendors to sell their products to different customers. Each vendor must register with your platform. You can sell your product online or enable other sellers to sell their products in your shop. Also, to make all of the services available to your clients on one platform, you may have to choose platforms that leverage technology in the most efficient manner like the ServiceNow implementation roadmap, for example.

Register your Ecommerce Business in India

After you have decided on the ecommerce business model that you will use and the products and target audiences you want, it is time to create the perfect brand name. You should also make a logo design for your company.

Next, you need to decide on the legal structure of your business. It is essential to consider the legal and financial implications of the type of business entity you choose for your ecommerce business. You will most likely form a private limited company, sole proprietorship, or single-person corporation.

Each form of organization has its advantages and disadvantages. You might seek the advice of an attorney or other legal professional to help you choose the right one for your company.

Let’s take a look at the legal requirements for running an Ecommerce company in India.

  • Request the DIN number of the Director. It is available to download from the Ministry of Corporate Affairs website or via the DIN application form (DIN 3).
  • Verify that you have your Permanent Account Number (PAN) and Digital Signature Certificate.
  • Once you have obtained your DIN, contact the Registrar of Companies to inquire about the availability of the company name that you have chosen.
  • Apply for Goods and Services Tax (GST), a Shops and Establishment Licence required for Payment Gateway Integration, and a Professional Tax Licence.

Build your Ecommerce Website

Build your Ecommerce Website

Like a physical shopfront, your e-commerce site will be the face and voice of your company. It will be what customers see first and use it to search for and purchase your products or services. Your website development will be a crucial element of your ecommerce business.

Your ecommerce platform will be the foundation upon which you can create and expand your online shop. It could be an all-in-one platform like Shopify or open-source platforms like Magento. Many ecommerce platforms allow you to customize your template, add your domain (or purchase one), manage inventory, and take and ship orders. You can also accept payments.

There are many platforms available, but you might want to start an ecommerce company with one of these standard options.

Shopify – Shopify is perhaps the most popular and well-known e-commerce platform. It offers a user-friendly all-in-one solution with a variety of add-ons. Shopify subscriptions come in four plans starting at $9 per month for Shopify Lite (which doesn’t include an online store).

WooCommerceWooCommerce can be used to create and manage your WordPress site if you already have an account. This piece of software can be downloaded for free and used in e-commerce. WooCommerce is especially well-suited to business owners proficient in coding since it was built on an open-source platform.

MagnetoThe open-source version of Magento is the best option if you want to have complete control over your online store. This e-commerce platform allows you to customize every aspect of your website and make changes, but technical knowledge is required (or the ability to pay for it).

This platform is not ideal for beginners to ecommerce. However, it can be used if you have the technical know-how and the money to hire a developer. Magento is the best open-source solution available, with the most features. It’s also free to download.

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Select Payment Methods for your Ecommerce Store

Payment Methods for your Ecommerce Store

When setting up your online store, you must ensure it is fully functional and allows customers to place orders online. There are many payment methods available, and each company has a different one. It is essential to determine the best payment method for your company while appealing to your customers. This is a critical step towards achieving profitability or success.

Check out these payment options for your eCommerce business.

Debit Card/Credit Card –Card payments are one of the most popular and widely used payment methods in India and internationally. Merchants can also tap into an international market by providing multi-currency payment processing solutions which can allow a customer from a different country to make payments using their credit cards on an Indian ecommerce website (as in this case). Credit cards are convenient and secure. As a precautionary measure, the customer must enter the card number, expiration dates, and CVV.

The CVV number helps detect fraud by matching consumer information with the CVV number. Debit cards are the second most popular mode of ecommerce payment.

Ewallets –Ewallet is a new trend that offers a unique shopping experience. E-wallets are growing in popularity at an alarming rate. E-Wallets allow both consumers and retailers to sign up. After creating an e-wallet account, and linking it to their bank account, they can withdraw funds or deposit them.

Bank Transfer –Although it’s less common these days, a bank transfer remains a robust payment method for ecommerce. If all other payment options fail, it is considered a backup payment method. Some ecommerce merchants also prefer bank transfers to receive payments.

Online transactions can be made using bank transfers by customers who have registered for internet banking. Because customers have to authorize and authenticate transactions, a bank transfer is the most secure. This is an easy payment option for online transactions and does not require a credit card.

Cash Payment – Let’s face the facts, cash is still king in India. This is manifested in the cash-on-delivery option for ecommerce. Cash is often used for physical products and cash on delivery purchases. Cash on a delivery comes with risks. There is no guarantee of actual transactions during distribution, and the possibility of theft.

Cash on delivery doesn’t always require customers to pay in cash. Customers can pay with mobile or cards. Delivery agents often have payment terminals. However, skipping this step is a disaster.

Find Logistics Partner for your Ecommerce Business

Your eCommerce business must choose the right logistics partner to track the goods at each stage. This will help you prevent goods from being lost and assist you in responding effectively to customer inquiries regarding the delivery.

Third-party logistics providers must be reliable, as it is the brand’s reputation at stake. The logistics provider you choose must be capable of delivering your products on time and in good condition. They must also adhere to your company’s standards. There are many options available. Here are some things to keep in mind when choosing your next logistics partner.

  • Freight Management-Find, a logistics company that specializes in freight management. They can quickly adapt to your changing requirements. If you require expedited delivery or oversized shipping, make sure the 3PL can handle it efficiently without taking too much of your time.
  • Technology –Locate a logistics company that uses cutting-edge technology to improve service levels. You are looking for innovative and personal solutions.
  • Scalability – The ideal logistics partner should be able to grow with your business. A 3PL partner should work with your company over the long term to ensure that you can offer services and solutions for large loads.
  • Price – When choosing a partner, don’t let cost be your primary concern. You want to get the best possible deal, but you also need your products to arrive on time and in good conditions to maintain customer loyalty. These three factors should be worth the price.
  • Customer Service – Good communication is essential when working with a logistics company. You will need to look for another logistics provider if they don’t respond quickly to your emails or phone calls and fail to offer solutions and services that suit your needs.

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Market your Ecommerce Business

Market your Ecommerce Business

You will need to market your online business effectively to build a customer base. It isn’t always easy to engage customers. The average cart abandonment rate of 69.2 percent. It takes patience and a variety of marketing strategies to reach your audience and increase sales.

Search engine optimization strategy –Search Engine Optimisation is crucial for all websites, and not just ecommerce. Your site’s optimization will increase your chances of ranking high, leading to increased traffic and sales. This is the best strategy to ensure your site’s success. Search engine optimization is complex.

SEO is a process that requires time and effort. However, the sooner you start, the faster you can optimize your site.

Social Media –Social media platforms are a vital component in building your online presence. The opportunities are endless. Millions use these pages, and your company should be part of them. If you launch a social media campaign, you will notice dramatic results in a short time.

Social media marketing is easy because you don’t need to invest. Start by creating content and links that appeal to your target audience. Then, could you return them to your site? Social media marketing can use many different methods. After you’ve tried them all, you will be able to choose the one that works best for you.

Promos to Attract Customers. Promotions are a vital component in every company’s sales. Before the Internet was saturated with Ecommerce pages and other advertising options, new companies had to open sales or use different advertising methods to attract customers. The same principle applies to the Internet. If you do decide to use internet-heavy marketing strategies you might want to consider checking out various internet plans similar to comcast plans and various global internet providers, as having a strong a stable connection for your business will potentially be very beneficial.

You will reach a wider audience if you offer a deal or a sale. Consumers love a good deal. Create a fantastic offer, and they will flock to your ecommerce shop.

Advertisements Although paid advertising can be more costly; it can still prove very successful, especially for newer ecommerce stores. Paid ads can deliver fantastic results if you can maintain a high conversion rate. Pay-per-click advertisements allow you to get paid each time someone clicks on your link.

It’s your responsibility to convert them once they have arrived at your website. If your website’s user interface and conversion process are well-designed, you will quickly see positive results.

The bottom line

Learning how to start an e-commerce company isn’t always easy, but by taking it one step at a time, as we’ve shown, you can make the process more manageable and get your online store up and running in no time. It’s better to start an e-commerce business in 2021 than a brick-and-mortar one.

  • The meager initial investment
  • Your online shop is available 24 hours a day, seven days a semaine
  • Customers can be served from around the globe.

E-commerce makes it easier and cheaper to expand your operations, making it even more attractive to potential entrepreneurs. You must take specific steps to ensure your company is an internet success. You must comply with all tax laws and obtain permits. Also, you need to invest in customer retention and communication.

Finally, make sure your website is mobile-friendly.

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